The most popular Amazon Aw Aws services like Alexa, Snapchat, Fortnite, Venmo and offline
It felt like part of the Internet was experiencing a hangover from the morning of October 19 to the beginning of October 20 with the outage of websites, many websites, applications, games and other services that depend on Amazon’s cloud distribution to keep working and running. That includes a long list of popular software like Venmo, Snapchat, Canva and A fork. Even Alexa’s assistant Stukered, and if you were wondering why the Internet seems to be against you – you couldn’t see it. The good news is that Amazon announced at 6:53 PM on October 20 that it will resolve “increased pricing and services for AWS services.”
The company said it “identifies the cause of the event as DNS resolution issues for DynamoDB Service Endpoints.” It ran into many problems as it tried to solve the problem, but in the end it managed to fix everything. “At 3:11 PM, all AWS services returned to normal operation,” he said.
Around 4:30 pm et on October 20, things seemed to return to normal. Apps like Venmo and Lyft, which were slow to respond or completely unresponsive before, seemed to be behaving well.
From 1:15 PM et on October 20, many services were unavailable, including asking Alexa for the weather or turning off the lights in your home. The Lyft app was also slower to respond than usual, and venmo transactions weren’t going through.
According to the health paper of the AWS Service at the time, Amazon was looking for “increased war prices and storage areas for many AWS services” in the US-East-1 Region (data centers in northern Virginia) from 3: 11 AM et Monday. At 5:01 AM, AWS assumed that a DNS resolution issue with the Dynamodb API was the cause of the outage. Dynami is the database that holds the information of new customers.
At approximately 12:08 PM ET, the company sent out a small statement that repeated the above and added that “the DNS downgrade was fully resolved by 2:24 AM PDT.” According to the notice, some Amazon customers “continue to receive increased prices with AWS services in N. Virginia (US-East-1) due to the introduction of new EC2 issues.” Amazon also said that Amazon.com and Amazon’s subsidiaries, as well as customer support operations for affected customers.
“Amazon was kept safe, but no one else could find it for a few hours, leaving applications temporarily separated from their data,” said the professor of Engfisetics and work at the University of Notre Dame, it was said Cn. “It’s as if large parts of the Internet suffered from temporary Arsnesia.”
As of 6:35 a.m., AWS said it had fully resolved the DNS issue and that “Multiple Services Operations are generally successful now.” However, the knock-on effect caused problems with other AWS services, including EC2, a multi-threaded resource that creates many Internet applications.
At 8:48 a.m., AWS said it was “making progress in resolving the dispute with the EC2 Advisory Group in the US-East-1 region.” Recommended that clients exclude new deployments for specific availability zones (meaning one or more data centers in a given region)
At 9:42 a.m., Amazon posted on its status page that although it was using “many reductions” in several availability areas in the US-East. The company added at 10:14 a.m. that it was seeing “major API errors and communication issues across multiple services in the US-East-1 region.” Even if all issues are resolved, AWS will have a significant backlog of requests and other things to process, so it will take time for everything to recover.
Many, many, many companies use US-East-1 for their AWS services, which is why it felt like part of the Internet was knocked offline on Monday morning. In between tons, tons of websites and other services were lagging or giving error messages. Comprehensive service output reports are programmed on the machine. Along with amazon’s own services, users reported news on the likes of banks, airlines, Disney +, Snapchat, Reddit, Lyft, Apple Music, Pinterest, Fortonite, roblox and The New York Times – Sorry to anyone – Nega is still a servant Streaks can be dangerous.
Sites like reddit have posted their status updates, and while they don’t specifically mention AWS, it’s possible that service paths could fall somewhere in the pipeline.
AWS offers a number of useful features to customers, such as the ability for websites and applications to automatically scale connection and server capacity as needed to handle the ebbs and flows of traffic. It also has data centers around the world. That type of infrastructure is attractive to companies that serve a global audience and need to stay online around the clock. As of RID-2025, it was estimated that AWS’s share of Cloud Infrastructure was 30 percent. But events like this highlight the Internet’s reliance on just a few providers as the Internet’s backbone.
Update on October 20, 2025, 9:21 PM ET: This story is being updated with a recent Amazon update saying the dispute has been resolved.
Update, Oct 20 2025, 10:57 AM et: This story has been updated to include a short list of affected services in Intro.
Update, Oct 20 2025, 11:17 AM ET: This story has been updated to include a reference to RedDit’s WHITE STATE PIPUPE WEBSITE.
Update, Oct 20 2025, 1:15 PM ET: This story has been updated to include a section showing the status of popular services like Lyft, Venmo and Alexa, based on our editors’ experience since this time.
Update, Oct 20 2025, 3:15 PM ET: This story has been updated to include a brief statement from Amazon explaining the timeline of events, when the underlying problem was mitigated and which parts of Amazon were affected.
Update, Oct 20 2025, 4:30 PM ET: This story has been updated to reflect the status of services like Venmo and Lyft as of Monday afternoon.
