POS for Carriers Ready to Push the Boundaries: Introducing iQ Storefront

ORLANDO, Fla. – iQmetrix, the only provider of Interconnected Commerce software designed specifically for telecom commerce, has announced a successful live deployment. IQ Storefront with America Wireless LLCauthorized Total Wireless dealer serving 10 locations in Florida. The platform has been in production since December 5, 2025processes real transactions on prepaid trips.

“Our platform is designed to meet carriers where they are today,” said Christopher Krywulak, CEO of iQmetrix. “It’s proven to have the power to sell prepaid and gives carriers the ability to adapt as needs change.”

It combines the activation journey across channels into one seamless, branded flow. The system presents a simple, streamlined in-store experience, while managing the complexity of activation, payments, inventory and compliance behind the scenes.

Growth in the prepaid market requires speed, consistency, and control, without adding operational complexity. iQ Storefront is designed to deliver all three at scale.

• Designed for prepaid realities. It supports BYOD activation, new lines, upgrades, additions, refunds, exchanges, and bundled payments with iQ Pay.
• Low friction jobs. Minimal system administration by design, so smaller teams aren’t limited by the tools they’re designed to support.
• A connected experience. A consistent workflow that keeps the brand experience intact, increases speed to offer, and encourages repeat visits.
• Real time visibility. Clear activation, overhead, and sales data to manage day-to-day operations and drive growth across dealer networks.

Retail locations require fast response times, consistent performance, and reliability. iQ Storefront meets that need with a single mobile-native codebase that works across all devices of choice for retailers, from handhelds to tablets, enabling:

• Responsive in-store interaction which keeps friends focused on customers, not loading screens
• Strong performance in real sales situations, supporting secure transactions and time when it matters most
• One consistent mobile experience across devices, giving retailers flexibility without fragmenting workflow

iQ Storefront operates on a consistent, scalable foundation that allows carriers to define how their retail channel functions, integrate, and evolve, while empowering retailers to manage their day-to-day business.

Business results include:

• Quick, easy setup with direct integration into carrier systems
• Central control of products and promotions across the channel
• Customizable sales experience allowing carriers to shape workflows, offerings, and product launches without rebuilding critical systems
• Flexible shipping options, including embedding POS capabilities into carrier applications to support a unified customer journey

Margins are tight and teams depend. iQ Storefront is built from the ground up with intelligence embedded in everyday workflows, helping prepaid operators and carriers reduce effort, limit errors, and do more without adding more.

• Directed activation flow which reduce training time and errors
• Operational decision support of creativity and reconciliation
• Fraud reduction and compliance indicators built into everyday activities
• Performance details that area where speed and quality should be increased

iQ Storefront is live with America Wireless as the first retailer on the platform, proving its readiness for real-world prepaid operations and laying the foundation for continued evolution as retail changes.

iQ Storefront is available to select iQmetrix resellers, including Total Wireless resellers, with carrier-wide availability planned for 2026.

iQmetrix is ​​the only provider of Interconnected Commerce software solutions for telemarketing. Interconnected Commerce is a complete set of modular, flexible, and powerful telecom-specific software and technologies, enabling telecom retailers to provide compelling experiences to their customers. We empower telecom retailers to market, activate, and fulfill products, and run their business, and integrate online and in-store experiences. We connect the entire industry, including bridge carriers, retailers, manufacturers, and a large ecosystem of vendors and third-party system integration.

For 26 years, we’ve been passionate about helping leading telecom brands grow by providing cutting-edge software, services, and expertise that enable them to adapt and succeed. Our solutions powered $17 billion in sales last year, managed nearly 53 million invoices and over 28 million activations, and are used by more than 370,000 telemarketing professionals across nearly 1,000 clients. iQmetrix is ​​a privately held software-as-a-service (SaaS) company with employees in Canada, the US, India, and Europe. For more information, please visit www.iqmetrix.com.

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